CHEF
Policies, Terms & Conditions
In order to serve you to our highest ability, we have outlined specific terms, conditions and our polices to make your dining experience seamless from start to finish. Please consider all the details prior to requesting your reservation. If you have any specific questions or requests, please contact us and we would be more than happy to assist you!
- Chef Mazen
Consultations
In order to properly plan your menu and event, each inquiry includes a 30-minute to discuss your dietary restrictions, allergies, event details, requirements, price and schedule. All allergies must be disclosed within our initial consultation.
Deposit & Payment
A 50% deposit is due 3 days prior to your scheduled event and is required via e-transfer to chefmazenakl@gmail.com. A reminder will be sent via email and text message, and if the deposit is not received within 24 hours, your event will be cancelled. Payment types currently accepted are cash, e-transfer or cheque.
Booking Time
2 weeks notice is required to schedule a private dining experience. Some exceptions may be made, if there are no conflicts in schedule and ingredients can be available.
Gratuity
An 18% gratuity will be added to all parties. This is to cover the multitude of overhead costs in preparing the ultimate private dining experience.
Rental Fee
A rental fee for additional cutlery and tableware will be added to groups larger than 8 people.
No Pork
I do not offer or work with any pork products.
Cancellation
2 weeks notice is required to cancel or change your reservation. Any less and a 25% cancellation fee will be charged. Any changes made after 3 days are non-refundable.
Kids Meal
I am able to provide a children's meal for a small fee, and details can be discussed with our consultations.